Section 2: The Pace of Change

Productivity pitfalls must be addressed

A 2024 global survey by Gallup found that companies are 17% more productive and 21% more profitable when they offer training to employees. Despite efforts to boost efficiency, persistent barriers continue to undermine workplace productivity

Chief among these is workload imbalance, cited by 37% of employees as their biggest challenge. This issue disproportionately affects women with 42% identifying it as a problem, compared to 33% of men, revealing perceived inequities in task distribution.

0%

of employees cited workload imbalance as the primary obstacle

0%

women

0%

men

Other significant productivity blockers include lack of resources (31%), poor management (30%), and meeting overload (29%). The latter reflects a workplace culture increasingly criticised for prioritising face time over focused work. Meanwhile, individual challenges such as distractions (24%), personal well-being (23%), and procrastination (22%) further illustrate the organisational and individual nature of the productivity problem. Together, these factors create an environment where organisational inefficiencies compound to limit potential.

0%

lack of resources

0%

poor management

0%

meeting overload

0%

distractions

0%

personal well-being

0%

procrastination

Managers have a crucial role to play, but their impact varies widely. While 50% of employees report that their manager positively affects their productivity, the remaining data is sobering: 18% say their manager negatively impacts their performance, and 26% report no impact at all.

0%

of employees report that their manager positively affects their productivity

0%

26% report no impact at all

0%

18% say their manager negatively impacts their performance

These figures highlight the challenges faced by managers, often dubbed 'accidental managers'—82% who step into management roles without any formal leadership training according to CMI. This lack of preparation, combined with the growing squeeze of competing demands, leaves managers ill-equipped to build and sustain high-performing teams. Without targeted organisational support, these missed opportunities weaken engagement, diminish team performance, and erode organisational resilience.

To overcome these barriers, organisations must rethink task distribution, reduce unnecessary meetings, and provide managers with the tools and training they need to inspire their teams. Empowering managers to tackle these challenges can unlock hidden potential and boost productivity.

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